At Express Travels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide to us through our website and related services. By accessing and using our website, you consent to the practices described in this policy. If you disagree with any part of this Privacy Policy, please refrain from using our website and services.
1. Information We Collect:
a.
Personal Information: We may collect personal information from you, such as your name, email address, phone number, postal address, passport details and payment details when you make a reservation, submit an inquiry, or subscribe to our newsletter.
b.
Travel Preferences: To provide personalised travel recommendations, we may also collect information about your travel preferences, including destination interests, travel dates, budget, and any other information you choose to share with us.
c.
Website Usage Data: When you interact with our website, we may automatically collect certain data, including your IP address, browser type, device type, referring website, pages viewed, and the time and date of your visit.
2. How We Use Your Information:
a.
Booking and Travel Services: We use your personal information to process your travel reservations and provide the services you have requested, including sending booking confirmations and relevant travel details.
b.
Communication: We may use your contact information to respond to your inquiries, provide customer support, and keep you updated about your travel arrangements or changes to our services.
c.
Personalisation: With your consent, we may use the information you provide to offer personalized travel recommendations and promotions based on your interests and preferences.
d.
Marketing and Newsletters: If you subscribe to our newsletter, we may use your email address to send you updates about our latest offers, promotions, and travel- related information. You can opt-out of these communications at any time.
e.
Website Improvement: We analyze website usage data to improve our website's functionality, content, and user experience.
3. Information Sharing:
a.
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as airlines, hotels, car rental agencies, and travel insurance companies. These third parties are required to maintain the confidentiality of your information and are not allowed to use it for any other purpose.
b.
Legal Requirements: We may disclose your personal information if required by law, to respond to legal processes, or to protect our rights, privacy, safety, or property.
4. Data Security:
We implement reasonable security measures to protect your personal information from unauthorised access, misuse, or disclosure. However, please note that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that allow us to recognize your preferences and tailor content accordingly. You can modify your browser settings to disable cookies; however, some features of our website may not function correctly without them.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us
at
contact@expresstravelsltd.com
By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Express Travels, and we look forward to assisting you with your travel needs!
